DEPOSIT POLICY

at Fox Den Salon

The  Fox Den Salon employs stylists who work on commission basis, and as such the Company  must ensure that we are securing our stylist’s finical stability.  In order to do this, we ask that all clients provide a minimal guarantee of their intentions to keep their appointments.

If a client is booking a service with the salon, they MUST have a card on file with our booking software Vagaro.  To process credit cards, the Company must remain in good standing with all PCI compliance laws and rules, including but not limited to not keeping any personal financial information on site, or being accessible to staff.

 

This card CAN and WILL be charged 50% of the service cost or $15 fee if any of the following occur:

  • • The client no-shows the appointment, this will included a $15 charge for missed consultations/complimentary services
  •  
  • • The client cancels their appointment less than 48 hours prior to the scheduled appointment time
  •  
  • The client re-schedules their appointment less than 48 hours prior to scheduled appointment time

 

All clients may be allowed one exemption from this policy in the case of an emergency at the stylists’ discretion, in which case the card on file will not be charged 50%, but instead the client’s appointment will transferred to a future appointment time. Any instance after this ONE exemption has been used will result in the card on file being charged, regardless of the circumstances surrounding cancellation or no show.

 

In the event that a client would prefer not to save their card information on file, they can instead put down a deposit of 50% of the service total in advance of their appointment, which will be applied to the booked service.  This deposit is considered non-refundable by default, but may be transferred at a stylist’s discretion if ample advance notice is given.

The same ONE TIME exemption applies to transfers of deposits requested less 48 hours to the original appointment date/time.

Questions? Please reach out directly to your stylist, or contact our Guest Support team at appointments@foxdensalon.com or 612.872.4556.

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FOX DEN SALON: LAKE STREET |  1221 W Lake, Minneapolis, MN 55408

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©2017 by Dangerously Pretty LLC dba Fox Den Salon.  Fox Den Salon and any same or similar names or likenesses are Trademarked.